How to Relink your account to Facebook
Sometimes Facebook will expire the connection between PostMyParty and your Facebook profile. They might do this for security reasons such as you changing your password, unusual user behavior, or if you are posting content that Facebook has deemed as spam or is against their guidelines.
Note: Relinking is only necessary if you are scheduling posts to a business page, without using the extension.
Posts scheduled using the extension (like groups and events) do not rely on this conneFew readersWhy are my posts still pending?
You may find scheduled posts that are marked as Pending in the status column of a party, after the time it was scheduled for.
(https://downloads.intercomcdn.com/i/o/1100033528/dc4f21a2c30b6989497b06fa/pending+post+past+time+pmp.png?expires=1756226700&signature=a4c12e1722f57dde33f609cc2e652de5b25877bb61f751cccd96eb3b5a4e6d58&req=dSEnFsl9noRdUfMW1HO4zftYBcYLLJUcpGFew readersWhere is my party posting?
If your posts say Posted under the Status column of that party, then you can be sure that the system posted them somewhere. If you're not finding those posts on Facebook even after refreshing, you can check and see where the party is scheduled.
To find where they posted:
From your PostMyParty dashboard, click Parties.
Then, click on the name of the scheduled party you want to check.
The type will tell you whether you've scheduled that party to an event, group, or pFew readersWhy do my parties say 'Duplicated'?
When looking at your list of scheduled parties, you may notice some of them may be highlighted with a Duplicate notice. The most common reason this happens is when people use the same template for multiple parties scheduled on the same day, in which case every post in the party would show as duplicated:
(https://downloads.intercomcdn.com/i/o/687562183/87a10420743f1682Few readersHow to Reschedule a party or failed post
Parties that fail to post may have been scheduled incorrectly, or some condition of the extension may not have been met at the time of those posts. Once the problem is fixed, you can get that party rescheduled.
Reschedule a Party:
First, delete the failed party to avoid confusion. Click Parties, then click the Delete icon (looks like a trash can) to the far right of that party.
(https://storage.crisp.chat/users/helpdesk/website/-/c/e/8/7/ce877bf2eb128800/8657cffd-1f58-4eb9-944e-f039Few readersVideo Link Posts are Failing
If you're finding your video link posts seem to always fail (when your other non-video posts are successful), here are some things you can try.
Note: Facebook is occasionally glitchy with video links, for no definable reason.
So if the following tips don't help, there could be a legitimate Facebook bug preventing the video link from being posted properly.
Troubleshooting Tips:
Make sure the link is correct. Click the link to see if it opens correctly, or copy and paste iFew readersMy business page isn't showing up on the drop down list
Note: This applies only to posts scheduled to a business page without using the extension. (The classic way).
Please use button below for more information on how to do that up:
Schedule posts to a business page (the classic way)
It can be frustrating if you can't find the page you wish to post to on your list when scheduling your template! Here are some tips to try:
Make sureFew readersWhat can I do to avoid my posts being blocked?
We’ve all either had it happen to us or know someone who’s had it happen to them:
You begin posting into your party, or inviting guests to your group, or messaging friends about an opportunity and all the sudden you find yourself in ‘Facebook Jail’. You’re suddenly unable to interact with your invited guests, invite anyone else, or use messenger at all, in the more extreme cases you’re kicked off FB entirely!
This can be devastating to both your business and peace of mind. At PostMyPFew readersHow do I combine multiple templates?
To most easily combine two (or more) templates together, you will want to use the Post Library feature. If you're unfamiliar with how the library works, we recommend watching our video tutorial first.
To best illustrate this, my example will be adding posts from Template A to Template B.
1) Create a library, where you'll be storing posts:
From your dashboard menu, click Post Library, then the *Few readersAdding the App (Where did it go?)
NOTE:
As of 04/22/24, Facebook has removed the ability to add apps to groups. Because of this update, the PostMyParty app no longer needs to be added to your groups.
While it works a bit differently than before the Facebook update, PostMyParty has adapted to this change and can still post to group, pages, and now events as well!
Please click the button below to learn more.
How to Schedule Parties (the new way!) (https://help.postmyparty.com/en/articles/9144620-Few readersMake your Business Page an Admin of a Facebook group
In order to publish posts as your business page, you need to join the group as your page and make it admin in the group.
This is most easily done from a computer or laptop, if at all possible.
1. Make sure your personal profile is an Admin in the group - this is necessary for the next steps.
2. Check the Group Settings:
Under Set Up Group: ensure that it is visible (not hidden - it can stay private though)
Under Manage Membership (sometimes labeled ParFew readersHelp my party didn’t start!
If your party didn’t start for when it was scheduled, the first thing you always want to do is check out the status column for your posts:
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